Salesforce Expertise
Impaqtive is a full-service provider of Salesforce services. From the initial assessment of needs, to creating the experience design and roadmap planning, to system implementation while driving continuous innovation, Impaqtive partners with organizations at every stage of their Salesforce journey.
Advisory
Our experienced strategists and architects begin with journey mapping, guide you through solution design, and stay through advice on change management, ensuring the success and longevity of both the partnership and your solution.
Advisory
Sales Excellence
Service Excellence
Impaqt Discovery workshops
SMB Catalysts
Salesforce Health Assessments
Experience Design
Implementations
From roadmap to reality, we build systems your teams can't live without. With a deep technical understanding of the Salesforce platform and experience across all functional offerings, we implement multi-cloud and single-cloud solutions.
Implementations
Sales Cloud
Service Cloud
Experience Cloud
Health Cloud
Managed Services
Your Salesforce solution has launched, but the work is never finished. You need to make sure you are realizing business results long after release. With Impaqtive’s Customer Success Services team meeting your managed service needs, you get a dedicated partner with technical expertise, a proactive approach and a deep understanding of your goals. From ongoing enhancement to administrative requests, troubleshooting activities to preparing for major releases, Impaqtive will ensure that your investment in Salesforce is unlocking business value long after launch.
Managed Services
Monitoring, Analytics & Reporting
Improvements
Maintenance & Support
Issue management
Customer Enablement
Set your users up for success with a proven training program. When the entire team knows how to use your platform (and use it the right way), you get better insight into performance and happier employees. Increase adoption of your Salesforce platform by giving your users a defined pathway to understanding the tool and using it to work more efficiently.
Customer Enablement
End User needs analysis
End user training
Train the trainers
Ongoing supplemental training
Data & Analytics
Your data has a lot to tell you. Start listening to make smart decisions. Impaqtive will help you leverage Salesforce data and analytics to find business opportunities that your competitors will miss.
Data & Analytics
Customer Enablement
Einstein Analytics
Integration & Migration
Impaqtive Advantage
Why Impaqtive
330+
Salesforce certifications
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30+
DevOps Certifications
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10+
Vlocity Certifications
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50+
Industry cloud accredited consultants
Technical Certifications
Industry Expertise
By connecting Salesforce’s customer-focused Clouds and products with Impaqtive’s industry-focused approach and solutions, we are helping clients across every industry, unlock human innovation across their entire business.
Healthcare
& Life Sciences
Healthcare Providers, Payers, Life Sciences and Public Sector organizations are experiencing a time of incredible transformation. Our Healthcare & Life Sciences team leverages technology, and their deep healthcare expertise, to empower you to create personalized patient experiences and a truly connected community.
Healthcare
& Life Sciences
Providers
Payers
Life Sciences
Public Health
MedTech
Financial Services
From banking to insurance, Impaqtive provides financial services companies unique cross-cloud Salesforce solutions that allow them to send personalized communications, provide a 360-degree view, build relationships that are deeper than just numbers, and streamline processes. The connected customer wants to do business with you, so let’s make it easy for them.
Financial Services
Banking and Lending
Insurance
Wealth Management
Real Estate & Leasing
Capital Markets
Retail & Consumer Goods
The retail industry is an evergreen industry that faces a lot of challenges due to the large number of customers and their demands, a growing list of locations, seasonal plans, and so on. Every retail industry has their unique requirement to compete in the market. Our deep understanding of the retail and distribution market and supply chain systems enable us to offer flexible and scalable solutions.
Retail & Consumer Goods
Retail
Consumer Goods
Hospitality
Travel
Communications,
Media & Technology
Intense competition, pressure to modernize and automate and a growing focus on prioritizing the user experience are just some of the challenges that today’s high tech companies face. From enterprises to start-ups, Impaqtive’s experience-centered digital transformations unleash high tech companies to increase collaboration, reduce operating costs and drive innovation.
Communications, Media & Technology
Technology
Communications
Media
Information Services
Manufacturing
& Utilities
Taking the best path to innovation through industry best practices and bespoke Salesforce platform solutions enable us to drive successful business outcomes for manufacturers and distributors.
Manufacturing & Utilities
Manufacturing
Utilities
Non Profit & Utilities
Impaqtive helps non-profits build efficient operations to empower your focus on achieving your core mission. We get to know your organization before we help you leverage cloud-based platforms to track your programs, constituents, partners, projects, and outcomes. Our tailored solutions will enable you and your team to connect people and organizations, engage participants and donors, distribute information, and measure the fulfillment of your mission.
Non Profit
Enterprise
Midsize
Small
Accelerators and Solutions
Our accelerators and solutions help our clients to reduce the implementation time and achieve better returns on their Salesforce investment.
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Service catalyst -
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Lightning catalyst -
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Vaccine cloud catalyst
